Refund Policy

No Refunds – Standard Policy

Once a purchase is completed—whether it’s for a digital product, downloadable content, or a course/subscription—you will receive immediate access to proprietary materials. Because of this, we do not offer refunds or partial refunds under normal circumstances.

Exception – Refund Requests Due to Special Circumstances

We understand that unexpected situations may occur. Refund requests may be considered on a case-by-case basis for the following reasons:

-Duplicate purchaseAccidental charge (e.g. mistaken product or subscription tier)

-Access issues that cannot be resolved by our support team

-Emergency situations reviewed and approved by our leadership team

To be considered for an exception, please email your request to [email protected] within 7 days of purchase. All requests must include:

-Your full name and email used at checkout

-Date of purchase

-A detailed explanation of your situation

Approval of any exception is at the sole discretion of StoryClip Media. Approved refunds may take 5–10 business days to appear on your original payment method.

No Refunds – Digital Products & One-Time Purchases

Due to the immediate access and downloadable nature of our one-time purchases (courses, templates, digital files), no refunds will be issued after purchase. Please review product descriptions and previews carefully before completing your order.

Subscription Cancellations

You may cancel your subscription at any time to avoid future charges. However, cancellation does not entitle you to a refund for the current billing cycle. Upon cancellation, you will retain access to course materials until the end of your billing period.

30-Day Money-Back Guarantee – Monthly Subscriptions

We want you to feel confident in your purchase. If you join one of our monthly subscription plans and feel it's not the right fit, you may request a

full refund within the first 30 days of your initial subscription —no questions asked.

To request a refund under this guarantee, email us at [email protected] within 30 days of your original purchase date. You must include:

-Your full name

-Email used at checkout

-Date of purchase

-Reason for cancellation (optional but helpful for improving our service)

Refunds under this policy only apply to first-time subscribers and do not renew each month. No refunds will be issued after the 30-day window has passed. Questions? Please contact us at [email protected] with any questions regarding these Terms.

Last Updated: April 9, 2025